Ninja Forms Help Scout is an official add-on developed by the Ninja Forms team that connects your forms to Help Scout without the need to use Zapier or other third-party integrations.

Every time a user completes a form on your site (contact form, technical support, product inquiry, complaint, return request, etc.), the data is automatically sent to your Help Scout account as a new ticket. You can map Ninja Forms fields (name, email, message, phone, attachment, related product, etc.) to Help Scout fields, automatically assign the ticket to a specific team or agent, add tags, and set priorities.

It’s the ideal solution for WooCommerce stores, membership sites, blogs, agencies, and any business that receives a medium-to-high volume of inquiries and needs professional support management without losing information in scattered emails.